Idle Ant Colony
support.

Yes. The core colony game works offline. Ads, in-app purchases and restoring purchases need an internet connection.

Your colony progress is saved locally on your device. The game saves when it moves to the background, and you can also use Save Game in Settings. There is no in-game account or cloud-sync feature. Deleting the app or resetting your save can remove your colony.

Open the in-game shop and choose Restore Purchases while connected to the internet. Use the same Apple Account that made the purchase. This checks eligible non-consumable purchases, including Remove Ads. If your purchase is still missing, contact support with the purchase date and any message shown in the app.

No. Gem packs are consumable purchases, and Restore Purchases does not refill spent gems or recover your locally saved colony. If a gem purchase did not arrive, contact support with the pack name, purchase date and what happened. Avoid resetting or reinstalling the app while the issue is being investigated.

Contact support before deleting the app, reinstalling it or starting a reset. Include your device model, iOS or iPadOS version, app version and what happened before the progress disappeared. Let us know if you recently changed devices or restored a device backup. Progress is stored locally, so recovery depends on what data is still available.

Include the software or game name, your device model, operating-system version and app or browser version. Describe what you expected, what happened instead and the steps that reproduce the issue. For Game Central, include the name of the game within the collection. Screenshots or a short recording are useful when the issue is visual.

Absolutely. Choose the relevant app when contacting support and describe your idea, the situation where it would help, or the part of the software or game you would like to see improved. Feedback helps shape future updates, although a suggestion is not a promise of a release date or feature.